随着互联网、大数据的日益发展,人工智能技术也越来越先进,或说或写,甚至是下棋跳舞,都无法难倒人工智能。现在许多公司都用上了智能语音机器人,主要是用于售前服务、售后回访、电话营销等。智能语音机器人为什么那么受欢迎?智能语音机器人有哪些功能?下面让小文智能为您详细解答。
智能语音机器人为什么那么受欢迎?拿小文智能语音机器人来说,覆盖金融、房地产、汽车、教育、通信等几十个行业,用户体验度高;不仅仅解决了人工客服在公司工作过程之中情绪、感情、压力、效率方面的问题,更是有效的为企业控制了成本,节省了人工劳动力。
使用小文智能语音机器人之前,人工电销一天外呼电话100-200通,而如今小文智能语音机器人却能够一天外呼上千通的电话,采用销冠说辞,大幅提高转化率,为企业创造更多价值。
智能语音机器人有哪些功能?
1.海量外呼,效率高
系统一键导入,自动拨号,效率高。小文智能语音机器人每天可外呼1000通电话,五个熟练的电销员,一天也不过如此。且智能语音机器人不会有枯燥厌烦情绪,每一通电话都能以最优的状态与客户交流。
2.支持打断呼入转人工,AI+人工协作
模拟真人工作场景,支持外呼、打断、呼入智能对话、人工转接等全方位功能,AI+人工协作,智能化处理用户需求。
3.独立后台,集成CRM客户管理系统
客户拥有独立后台,CRM库自动记录客户需求,实现业务转化及作业流程,随时查询了解客户信息,实时更新,及时跟进,不丢掉任何一个高意向客户。
4.销冠话术,转化率高
导入销冠话术,模拟真人对话互动,大幅提高电话沟通有效性,转化率更高!
5.意向客户高精准分类
通过小文智能语音机器人系统自动分类意向客户,智能细分业务,高效跟单,最大限度提高签单率,更支持后台派单。
6.一对一客服服务
专属管家式服务,一对一VIP客服专业指导,确保每一位客户效果最大化。
通过以上小文智能对于智能语音机器人为什么那么受欢迎?智能语音机器人有哪些功能?等问题的介绍,想必你对智能语音机器人有了一定的理解。如果需要智能语音机器人,选择小文智能更安心!小文智能致力于推进AI科技改善生活,累计服务超2000家企业,覆盖智慧通信、智慧金融、智慧物流、智慧房产、智慧政务等行业,广泛地应用于电话客服、企业通信、远程物联等领域,有效提升企业的经营效率与创新能力,激发企业潜能,创造更多价值。
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