助力银行金融,人工智能或显神通

据麦肯锡预估,AI技术每年可为全球银行业创造高达1万亿美元的增量价值。人工智能技术已经被广泛应用到各行各业,成为世界不可或缺的一部分。传统银行要赢得竞争并蓬勃发展,必须成为“AI先行”机构,将AI技术作为打造新价值主张和保障客户体验的基础。助力银行金融,人工智能或显神通。

助力银行金融,人工智能或显神通

AI银行是以数据驱动银行的金融业务在各个场景中自动流转,直接触达用户并形成自动化运营闭环,帮助金融机构降本增效,进一步实现数字化转型。以客户经营管理为核心,以客户价值实现为目标,由AI电话机器人通过多媒体、全方位、立体化的服务方式,并利用高度集约化、流程化、智能化的AI银行系统和内置的客户经营管理平台,为客户提供实时、全面、快速、专业的各类银行交易、顾问式投资理财、产品销售和增值服务。

助力银行金融,人工智能或显神通

1.AI如何助力银行金融智能化转型?

基于数据智能的技术,围绕着用户的个性化服务,主动用AI+人工协作的方法来为用户提供银行金融类服务。

在银行金融部门,设立专职的直营客户经理,以人工座席的身份承接智能电话机器人拨打电话之后的商机,AI文字/语音机器人通过企业微信和电话的方式对话客户,必要时转接人工进行后续服务,根据不同的业务类型和办理路径,采用不同的AI+人工的人机协同方式,达到最优的转化率和最有效的营销方式。
通过在银行内私有云部署数据驱动引擎、AI外呼系统、企业微信云控平台即可实现数据对接,具体的落地运营可以构建集中式运营中心;例如,可配备100路机器人+10个客户经理,AI文字/语音机器人通过企业微信和电话的方式直接邀约客户,以数据挖掘精准需求之后,加上人工协助运营,借助技术的力量为客户提供精准的产品和服务。

2.AI银行金融适用的营销类场景包括:

资产提升类:存款提升,理财产品提升,基金产品提升;

信用卡类:信用卡开卡提升,信用卡分期提升,信用卡活跃度提升;

贷款类:个人贷款和企业普惠贷款类提升;

营销促活类:手机银行活跃、手机银行绑卡以及各种促活类营销场景提升。

通知类:适合应用的通知类场景基本模型是电话机器人通知之后,再根据情况进行二次催办,在累计2-5次之后,将不成功的客户移交给人工处理,可以将大量网点员工从海量通知和催客户办事的事务中解放出来,其中包括除催收业务之外,会计对账、外汇申报、等催办类业务场景的通知,以帮助银行降低人力成本的投入。

3.AI银行金融的投资收益比:节省约60~90%人力成本

传统人工一天拨200通左右的电话,小文智能电话机器人每天能打800-1000通电话是人的4-5倍,一个月成本在1500-2500之间,是人工成本的1/3-1/4,给企业带来的收益是远大于对机器人的投入成本。

小文智能电话机器人具备7*24小时工作,不知疲倦、情绪稳定等特点;集成CRM管理系统,通过网络数据分析、深度自主学习进行对话实时分析,有效地区分客户类别;标签化每次对话,记录客户信息,便于后期项目跟进;从而帮助银行降低人力成本投入、提升服务营销效率;实现精准的服务和运营,为银行提高营销能力和运营效率,带来更多收益。

221人评论了“助力银行金融,人工智能或显神通”

  1. Hello there, just became alert to your blog through Google,
    and found that it’s really informative. I am going to watch out for brussels.
    I will appreciate if you continue this in future.
    Numerous people will be benefited from your writing. Cheers!
    Escape room

  2. What’s up, future millionaires? Charles here, your captain on this journey to the treasure island of affiliate marketing. Ever imagined making $1,000 a day without breaking a sweat? Well, pinch yourself, because you’re not dreaming! Get your eye patch and your sense of experience, and let’s sail the high seas of opportunity. All aboard the earnings ship!

  3. Hi, it’s Charles here, concerning you from the land of limitless chance– or as we like to call it, the 1K a Day System. Here, we teach you how to make more than a well-fed squirrel gathers nuts for the winter season. If you’re prepared to pile up those digital acorns, hop on board! Let’s make your bank account as plump as those saucy critters by signing up today.

  4. Hi there! Just wanted to pop by and say how I appreciate your blog. Your advice on affiliate marketing is right on target. Earning an income from home is a goal for many, and making money online makes it achievable. By leveraging your internet presence and promoting products you have faith in, you can create a steady stream of income. It’s all about discovering the ideal market and audience. Your blog serves as a valuable resource for anyone looking to dive into the world of making money from home. Keep shining!

  5. Hi there! Just wanted swinging by to commend your amazing blog. Your expertise on affiliate marketing are really inspiring. Making money from home has never been easier with affiliate marketing. It’s all about leveraging your internet presence and marketing products or services that resonate with your audience. Your blog is a treasured resource for those interested in affiliate marketing. Keep on the fantastic work!

  6. Oh my goodness! Awesome article dude! Thanks, However I am having issues with your RSS. I don’t know why I am unable to join it. Is there anybody getting identical RSS issues? Anybody who knows the solution will you kindly respond? Thanx!!

  7. Hello there! This blog post could not be written much better! Looking through this post reminds me of my previous roommate! He always kept talking about this. I will send this article to him. Pretty sure he’ll have a very good read. I appreciate you for sharing!

  8. A motivating discussion is definitely worth comment. I do believe that you ought to publish more on this subject matter, it may not be a taboo matter but usually folks don’t discuss these issues. To the next! Kind regards.

  9. Ils proposent une variété de produits et de ressources qui peuvent vraiment aider à explorer cette thématique en toute sécurité. Ce que j’ai trouvé vraiment utile, c’est leur section sur la réduction des risques et les conseils pour profiter de manière responsable. Ça pourrait être un bon complément à cet article !

  10. Merci pour cet article super intéressant sur [thème de l’article] ! Je voulais juste ajouter un point qui pourrait intéresser certains d’entre vous. Si vous êtes curieux ou cherchez des informations supplémentaires sur les produits liés à l’amélioration de l’expérience de discuter et de futur rencontre et du bien-être personnel, j’ai récemment découvert un site très complet, [Chemsexworld.com]( Chemsexworld.com .?

  11. I’m amazed, I must say. Rarely do I come across a blog that’s both equally educative and amusing, and without a doubt, you have hit the nail on the head. The problem is an issue that not enough people are speaking intelligently about. I’m very happy I stumbled across this during my search for something relating to this.

  12. Merci pour cet article super intéressant sur [thème de l’article] ! Je voulais juste ajouter un point qui pourrait intéresser certains d’entre vous. Si vous êtes curieux ou cherchez des informations supplémentaires sur les produits liés à l’amélioration de l’expérience de discuter et de futur rencontre et du bien-être personnel, j’ai récemment découvert un site très complet, [Chemsexworld.com]( Chemsexworld.com .?

  13. Ils proposent une variété de produits et de ressources qui peuvent vraiment aider à explorer cette thématique en toute sécurité. Ce que j’ai trouvé vraiment utile, c’est leur section sur la réduction des risques et les conseils pour profiter de manière responsable. Ça pourrait être un bon complément à cet article !

  14. Merci pour cet article super intéressant sur [thème de l’article] ! Je voulais juste ajouter un point qui pourrait intéresser certains d’entre vous. Si vous êtes curieux ou cherchez des informations supplémentaires sur les produits liés à l’amélioration de l’expérience de discuter et de futur rencontre et du bien-être personnel, j’ai récemment découvert un site très complet, [Chemsexworld.com]( Chemsexworld.com .?

  15. Ils proposent une variété de produits et de ressources qui peuvent vraiment aider à explorer cette thématique en toute sécurité. Ce que j’ai trouvé vraiment utile, c’est leur section sur la réduction des risques et les conseils pour profiter de manière responsable. Ça pourrait être un bon complément à cet article !

  16. I blog quite often and I seriously appreciate your information. This great article has truly peaked my interest. I will take a note of your blog and keep checking for new information about once a week. I opted in for your Feed too.

  17. I have to thank you for the efforts you’ve put in penning this blog. I really hope to view the same high-grade blog posts from you later on as well. In fact, your creative writing abilities has inspired me to get my own website now 😉

  18. I blog quite often and I seriously appreciate your information. This great article has truly peaked my interest. I will take a note of your blog and keep checking for new information about once a week. I opted in for your Feed too.

  19. I blog quite often and I seriously appreciate your information. This great article has truly peaked my interest. I will take a note of your blog and keep checking for new information about once a week. I opted in for your Feed too.

  20. I blog quite often and I seriously appreciate your information. This great article has truly peaked my interest. I will take a note of your blog and keep checking for new information about once a week. I opted in for your Feed too.

  21. I seriously love your blog.. Pleasant colors & theme. Did you build this website yourself? Please reply back as I’m trying to create my own website and want to know where you got this from or what the theme is named. Kudos!

  22. Aw, this was a really good post. Finding the time and actual effort to generate a great article… but what can I say… I hesitate a whole lot and don’t manage to get nearly anything done.

  23. Nice post. I learn something totally new and challenging on sites I stumbleupon every day. It will always be useful to read through content from other authors and practice something from other websites.

  24. Hello, I do think your web site may be having internet browser compatibility problems. When I look at your site in Safari, it looks fine but when opening in I.E., it has some overlapping issues. I simply wanted to provide you with a quick heads up! Besides that, wonderful site!

  25. Hi, I do believe this is a great blog. I stumbledupon it 😉 I may revisit yet again since I book marked it. Money and freedom is the greatest way to change, may you be rich and continue to help other people.

  26. May I simply just say what a comfort to discover someone who actually understands what they’re discussing on the web. You definitely know how to bring a problem to light and make it important. More and more people should read this and understand this side of the story. I was surprised that you are not more popular since you most certainly have the gift.

  27. I absolutely love your site.. Very nice colors & theme. Did you create this amazing site yourself? Please reply back as I’m looking to create my own website and would love to know where you got this from or exactly what the theme is named. Thanks.

  28. After exploring a number of the blog posts on your site, I really like your technique of blogging. I book marked it to my bookmark site list and will be checking back soon. Please check out my website as well and let me know what you think.

  29. Hey there! Do you know if they make any plugins to assist with SEO?
    I’m trying to get my blog to rank for some targeted keywords but I’m not
    seeing very good success. If you know of any please share.
    Appreciate it! I saw similar blog here: Warm blankets

  30. Can I simply say what a relief to uncover someone who really knows what they are talking about online. You actually understand how to bring a problem to light and make it important. A lot more people must read this and understand this side of your story. It’s surprising you’re not more popular given that you definitely possess the gift.

  31. Hello there! I could have sworn I’ve been to this web site before but after browsing through many of the articles I realized it’s new to me. Nonetheless, I’m certainly delighted I found it and I’ll be book-marking it and checking back regularly.

  32. You are so awesome! I don’t believe I’ve truly read through anything like that before. So great to discover another person with some genuine thoughts on this subject matter. Really.. thank you for starting this up. This site is something that is required on the web, someone with a bit of originality.

  33. An outstanding share! I have just forwarded this onto a colleague who had been conducting a little homework on this. And he in fact ordered me lunch due to the fact that I stumbled upon it for him… lol. So let me reword this…. Thank YOU for the meal!! But yeah, thanks for spending the time to discuss this subject here on your web site.

  34. Greetings, I think your blog might be having internet browser compatibility problems. When I look at your site in Safari, it looks fine but when opening in Internet Explorer, it’s got some overlapping issues. I simply wanted to give you a quick heads up! Apart from that, great site.

  35. Right here is the perfect web site for anyone who would like to understand this topic. You know a whole lot its almost tough to argue with you (not that I personally would want to…HaHa). You certainly put a fresh spin on a topic that’s been discussed for a long time. Excellent stuff, just wonderful.

  36. Can I simply just say what a comfort to uncover somebody who truly knows what they’re discussing online. You certainly know how to bring a problem to light and make it important. More and more people should check this out and understand this side of your story. I was surprised that you aren’t more popular because you most certainly have the gift.

  37. I blog frequently and I genuinely appreciate your content. This article has really peaked my interest. I am going to take a note of your blog and keep checking for new details about once a week. I subscribed to your RSS feed too.

  38. sugar defender reviews
    As a person that’s always bewared regarding my blood glucose,
    locating Sugar Defender has been a relief. I feel a lot extra in control,
    and my current check-ups have shown favorable renovations.
    Understanding I have a reliable supplement to support my regular provides me comfort.
    I’m so grateful for Sugar Protector’s influence on my health!

  39. I blog quite often and I seriously appreciate your content. This article has truly peaked my interest. I will book mark your site and keep checking for new information about once per week. I subscribed to your RSS feed too.

  40. Hello there! This article could not be written any better! Looking at this article reminds me of my previous roommate! He constantly kept preaching about this. I am going to send this article to him. Fairly certain he’ll have a very good read. Thank you for sharing!

  41. I must thank you for the efforts you’ve put in penning this blog. I am hoping to view the same high-grade blog posts by you in the future as well. In truth, your creative writing abilities has inspired me to get my own site now 😉

  42. You’re so interesting! I do not suppose I’ve read something like that before. So great to discover somebody with a few genuine thoughts on this topic. Seriously.. thank you for starting this up. This site is something that is needed on the web, someone with some originality.

  43. Hi! I could have sworn I’ve visited this site before but after browsing through many of the posts I realized it’s new to me. Anyhow, I’m certainly happy I discovered it and I’ll be bookmarking it and checking back regularly!

  44. I really love your website.. Great colors & theme. Did you develop this site yourself? Please reply back as I’m looking to create my very own blog and would love to find out where you got this from or exactly what the theme is called. Appreciate it!

  45. When I initially commented I seem to have clicked on the -Notify me when new comments are added- checkbox and from now on every time a comment is added I recieve 4 emails with the exact same comment. Is there a way you can remove me from that service? Thank you.

  46. Aw, this was an exceptionally good post. Spending some time and actual effort to create a top notch article… but what can I say… I procrastinate a whole lot and don’t seem to get anything done.

  47. Hi there! Just felt like dropping by to commend your amazing blog. Your knowledge on affiliate marketing are really commendable. Earning an income from home has never been more accessible with affiliate marketing. It’s all about leveraging your online presence and marketing items or services that resonate with your audience. Your blog is a precious resource for those interested in making money from home. Keep on the excellent work!

  48. Oh my goodness! Incredible article dude! Thank you so much, However I am having troubles with your RSS. I don’t know why I am unable to join it. Is there anybody else getting similar RSS issues? Anyone that knows the solution can you kindly respond? Thanks!!

  49. Aw, this was an incredibly nice post. Finding the time and actual effort to generate a really good article… but what can I say… I procrastinate a whole lot and don’t manage to get nearly anything done.

  50. Having read this I thought it was very informative. I appreciate you spending some time and energy to put this information together. I once again find myself spending a significant amount of time both reading and leaving comments. But so what, it was still worthwhile.

  51. An intriguing discussion is worth comment. I do believe that you should publish more on this subject, it might not be a taboo subject but generally folks don’t speak about these topics. To the next! Cheers!

  52. May I simply just say what a comfort to find somebody that truly knows what they’re discussing online. You definitely understand how to bring an issue to light and make it important. A lot more people should read this and understand this side of your story. It’s surprising you are not more popular given that you surely possess the gift.

  53. Howdy, I do think your web site may be having internet browser compatibility issues. When I take a look at your web site in Safari, it looks fine but when opening in I.E., it has some overlapping issues. I just wanted to give you a quick heads up! Apart from that, excellent website.

  54. An impressive share! I have just forwarded this onto a friend who was doing a little research on this. And he actually bought me lunch due to the fact that I found it for him… lol. So allow me to reword this…. Thanks for the meal!! But yeah, thanks for spending the time to discuss this matter here on your website.

  55. Do you feel like your business is at a standstill? I felt the same until I discovered that there are only 3 things you need to really succeed. First, you need an EMAIL LIST. The list is the backbone of your business, because without it, you don’t really have a way to sell. Then, you need THE OFFER. You’ve got to figure out what your audience needs and offer them a product or service to solve their problem. The most common problem? TRAFFIC. Without traffic, your business can’t grow. With these three elements, you can focus on expanding your offerings and growing your revenue. Imagine having all of this in one system. What if you could build your list, offer in-demand products, and make money every time your customers make a purchase? Exactly. You’ve got to see this for yourself — go here and let me know what you think!

  56. May I simply just say what a comfort to uncover somebody who really understands what they’re talking about online. You certainly know how to bring an issue to light and make it important. A lot more people must check this out and understand this side of the story. I can’t believe you aren’t more popular since you certainly possess the gift.

  57. After looking over a handful of the blog articles on your web site, I honestly appreciate your technique of blogging. I added it to my bookmark webpage list and will be checking back in the near future. Please visit my website as well and tell me what you think.

  58. Oh my goodness! Awesome article dude! Thank you so much, However I am going through difficulties with your RSS. I don’t know the reason why I cannot join it. Is there anybody having identical RSS issues? Anyone that knows the answer can you kindly respond? Thanks!

  59. An intriguing discussion is worth comment. I do believe that you ought to publish more on this subject, it may not be a taboo matter but typically people don’t discuss these topics. To the next! Many thanks.

  60. I really love your blog.. Great colors & theme. Did you develop this website yourself? Please reply back as I’m trying to create my own personal website and would love to learn where you got this from or exactly what the theme is named. Many thanks.

  61. I must thank you for the efforts you’ve put in penning this blog. I’m hoping to check out the same high-grade content by you later on as well. In truth, your creative writing abilities has encouraged me to get my very own site now 😉

  62. Hi, I believe your blog could possibly be having web browser compatibility problems. Whenever I look at your web site in Safari, it looks fine however when opening in I.E., it has some overlapping issues. I merely wanted to provide you with a quick heads up! Other than that, wonderful website.

  63. This is the right site for anybody who would like to understand this topic. You know so much its almost tough to argue with you (not that I personally will need to…HaHa). You certainly put a new spin on a topic that has been discussed for many years. Excellent stuff, just excellent.

  64. You’re so interesting! I don’t suppose I’ve truly read something like that before. So great to find someone with unique thoughts on this subject. Really.. many thanks for starting this up. This web site is something that’s needed on the web, someone with some originality.

  65. Can I just say what a comfort to discover a person that really understands what they are discussing online. You actually understand how to bring a problem to light and make it important. More and more people really need to look at this and understand this side of the story. I can’t believe you’re not more popular given that you certainly possess the gift.

  66. Aw, this was an exceptionally good post. Finding the time and actual effort to produce a really good article… but what can I say… I hesitate a whole lot and don’t manage to get nearly anything done.

  67. An impressive share! I’ve just forwarded this onto a co-worker who has been doing a little research on this. And he actually bought me dinner simply because I found it for him… lol. So let me reword this…. Thank YOU for the meal!! But yeah, thanks for spending time to discuss this issue here on your internet site.

  68. An impressive share! I have just forwarded this onto a friend who has been doing a little homework on this. And he in fact ordered me breakfast because I stumbled upon it for him… lol. So let me reword this…. Thanks for the meal!! But yeah, thanks for spending some time to discuss this issue here on your website.

  69. This is the perfect site for anybody who really wants to understand this topic. You know a whole lot its almost hard to argue with you (not that I personally will need to…HaHa). You definitely put a fresh spin on a subject that’s been written about for decades. Wonderful stuff, just wonderful.

  70. I wanted to thank you for this great read!! I certainly loved every little bit of it. I have you book-marked to look at new things you post…

  71. Greetings, I do think your web site could be having internet browser compatibility issues. When I take a look at your web site in Safari, it looks fine however, if opening in IE, it’s got some overlapping issues. I simply wanted to give you a quick heads up! Other than that, wonderful site.

  72. The next time I read a blog, I hope that it won’t fail me just as much as this particular one. After all, I know it was my choice to read through, however I truly believed you would have something interesting to talk about. All I hear is a bunch of whining about something you could possibly fix if you weren’t too busy searching for attention.

  73. I have to thank you for the efforts you have put in penning this website. I really hope to check out the same high-grade blog posts from you later on as well. In fact, your creative writing abilities has inspired me to get my very own blog now 😉

  74. Oh my goodness! Impressive article dude! Many thanks, However I am having issues with your RSS. I don’t know why I can’t join it. Is there anybody else getting identical RSS issues? Anyone who knows the solution can you kindly respond? Thanx.

  75. I’m impressed, I must say. Seldom do I encounter a blog that’s both educative and engaging, and let me tell you, you’ve hit the nail on the head. The problem is an issue that too few folks are speaking intelligently about. I am very happy that I found this in my search for something concerning this.

  76. That is a really good tip especially to those new to the blogosphere. Short but very accurate information… Thank you for sharing this one. A must read article!

  77. I’m excited to find this great site. I wanted to thank you for your time for this particularly wonderful read!! I definitely really liked every part of it and i also have you book-marked to see new stuff on your web site.

  78. Hello there, I believe your web site might be having internet browser compatibility problems. Whenever I look at your web site in Safari, it looks fine however when opening in IE, it has some overlapping issues. I just wanted to give you a quick heads up! Other than that, wonderful blog.

  79. Hi, I believe your blog might be having browser compatibility issues. Whenever I take a look at your site in Safari, it looks fine however, when opening in IE, it’s got some overlapping issues. I simply wanted to give you a quick heads up! Apart from that, great site.

  80. An outstanding share! I have just forwarded this onto a co-worker who had been conducting a little research on this. And he in fact bought me lunch due to the fact that I discovered it for him… lol. So let me reword this…. Thank YOU for the meal!! But yeah, thanx for spending the time to talk about this issue here on your web site.

  81. I’m impressed, I have to admit. Seldom do I come across a blog that’s equally educative and entertaining, and let me tell you, you have hit the nail on the head. The problem is something that not enough folks are speaking intelligently about. I am very happy I found this in my hunt for something regarding this.

  82. Hello, I think your website may be having internet browser compatibility problems. Whenever I look at your blog in Safari, it looks fine however, when opening in I.E., it has some overlapping issues. I simply wanted to give you a quick heads up! Apart from that, wonderful website!

  83. I’d like to thank you for the efforts you’ve put in penning this blog. I really hope to view the same high-grade content by you later on as well. In truth, your creative writing abilities has inspired me to get my own, personal blog now 😉

  84. Right here is the right webpage for everyone who wants to find out about this topic. You realize a whole lot its almost tough to argue with you (not that I personally would want to…HaHa). You definitely put a fresh spin on a topic that has been discussed for a long time. Excellent stuff, just great.

  85. An impressive share! I have just forwarded this onto a friend who had been conducting a little homework on this. And he in fact bought me lunch because I found it for him… lol. So let me reword this…. Thanks for the meal!! But yeah, thanx for spending the time to discuss this subject here on your blog.

  86. I’m amazed, I must say. Rarely do I encounter a blog that’s equally educative and entertaining, and let me tell you, you have hit the nail on the head. The problem is an issue that too few folks are speaking intelligently about. Now i’m very happy that I found this during my search for something relating to this.

发表评论

您的邮箱地址不会被公开。 必填项已用 * 标注