高峰时段，客服接待不过来？非客服值班时间，错失客户？业务无法直达，客户满意度差？电话客服工作枯燥，人员流失严重招工难？对于呼入型企业来说，在面对这些时刻是不是觉得很无能为力？但不妨试试小文智能电话机器人，为呼入型企业定制AI客服系统，80%的客户来电，AI接待！全方位解决企业的“接电话”的痛点。
近年来，AI电话机器人在企业营销方面的出色表现，使得越来越多的企业开始选择拥抱这项新技术带来的变革。但在呼入型场景中，客户是主导，他们诉求分散、开放性问题多，对机器人的话术、知识库的要求很高，高研发门槛将许多公司拒之门外。小文智能的研发人员无惧难题，自主研发ASR语音识别技术、先进的NLP语义分析系统和自然流畅的TTS语音合成系统构成三大核心AI技术，使机器人高度拟人化，具备听、分析、说的能力；能够精准洞悉客户意向，在营销、消费等商业领域中都有较为成熟的应用。并且，在沟通过程中，小文智能电话机器人应用语音通话统计数据进行自主学习，反复梳理多重流程主线，以应对呼入型场景中的各种对话问题。
多轮会话能力，支持随时打断
小文智能电话机器人拥有多轮会话能力，能够充分识别用户真实意图，解答客户问题、服务引导，可替代人工独立完成80%的常见业务接待；通话过程支持打断、重复、沉默等多形式沟通，触发某一预设条件时，可随时接进人工客服第一时间跟进，实现高度智能化应答。
实时记录通话内容，智能分类
系统自动保存每通电话录音、转写文字，根据通话内容判断客户意图标记分类，将所有来电信息整理成统计报表，自动生成工单，方便人工后续跟进服务。
覆盖多个行业场景
小文智能致力于推进AI科技改善生活，累计服务超2000家企业，将AI语音嵌入至每一个业务场景，为运营商、保险、银行、餐饮、物流、医疗、教育等多个行业提供解决方案，提供查询、咨询、预定、售后、业务办理、快速转人工等来电接听服务，助力企业进行数字化转型，减少企业运营成本，释放企业潜能，为企业节能增效。例如在餐饮行业中，为客户提供订餐服务。当客户致电订餐热线后，机器人会询问客户关键信息，确定就餐人数、就餐时间、联系方式、称呼等信息，根据预约情况，为客户预订相应的包间。并且支持AI坐席快速转人工服务，客户只需说出相应诉求，即可快速转接到相应的人工客服处理。这样的智能电话分流能切实提高效率。
不止是接电话
小文智能电话机器人7×24小时在线，用户一呼即应！但配置AI坐席的意义，不仅仅是接电话这么简单。高效智能化的服务有效地解决了高峰时客服人力不足问题，降低企业的呼叫损失，帮助用户快速解决问题，提升客户体验，为企业争取到更多客户，创造更多价值。
hello there and thank you for your information – I have certainly
picked up anything new from right here. I did however expertise a few technical issues using this website, since I experienced to reload the site lots of times previous to I could get it to load properly.
I had been wondering if your hosting is OK?
Not that I’m complaining, but slow loading instances times will sometimes affect your
placement in google and could damage your quality score if advertising and marketing with Adwords.
Well I am adding this RSS to my email and can look out for a lot more of your respective interesting content.
Ensure that you update this again very soon.. Escape room
I like this website it’s a master piece! Glad I observed this
on google.!
Nice post. I learn something totally new and challenging on blogs I stumbleupon everyday. It will always be exciting to read through content from other authors and practice something from other web sites.
You made some decent points there. I checked on the web to learn more about the issue and found most individuals will go along with your views on this website.
Spot on with this write-up, I absolutely believe that this site needs a lot more attention. I’ll probably be back again to read more, thanks for the advice!
Howdy! This article couldn’t be written much better! Going through this article reminds me of my previous roommate! He continually kept preaching about this. I am going to forward this information to him. Fairly certain he will have a very good read. Thanks for sharing!
Howdy! This blog post couldn’t be written any better! Looking at this post reminds me of my previous roommate! He always kept talking about this. I’ll forward this article to him. Pretty sure he will have a good read. Many thanks for sharing!
This is the right webpage for anyone who wishes to understand this topic. You realize so much its almost tough to argue with you (not that I actually would want to…HaHa). You certainly put a fresh spin on a subject which has been written about for years. Wonderful stuff, just wonderful.
Your style is so unique compared to other folks I have read stuff from. Many thanks for posting when you’ve got the opportunity, Guess I’ll just book mark this blog.
Excellent post. I’m dealing with many of these issues as well..
I’m impressed, I have to admit. Seldom do I come across a blog that’s both educative and interesting, and let me tell you, you’ve hit the nail on the head. The problem is an issue that too few folks are speaking intelligently about. I am very happy that I stumbled across this in my search for something regarding this.
Your style is so unique in comparison to other people I have read stuff from. Thanks for posting when you have the opportunity, Guess I will just bookmark this page.
This is the perfect blog for anyone who really wants to find out about this topic. You know a whole lot its almost tough to argue with you (not that I actually will need to…HaHa). You definitely put a fresh spin on a topic which has been written about for many years. Excellent stuff, just great.
Everything is very open with a precise explanation of the challenges. It was definitely informative. Your website is very useful. Many thanks for sharing.
Way cool! Some very valid points! I appreciate you writing this article and the rest of the site is extremely good.
This is a really good tip especially to those new to the blogosphere. Short but very precise information… Appreciate your sharing this one. A must read post!
I’m pretty pleased to uncover this page. I want to to thank you for ones time for this wonderful read!! I definitely really liked every little bit of it and I have you saved as a favorite to see new information on your website.
Spot on with this write-up, I actually believe this website needs far more attention. I’ll probably be back again to read more, thanks for the info!
I couldn’t refrain from commenting. Well written!
Good blog you have here.. It’s hard to find high quality writing like yours these days. I seriously appreciate individuals like you! Take care!!
I would like to thank you for the efforts you’ve put in writing this website. I am hoping to view the same high-grade content by you later on as well. In truth, your creative writing abilities has inspired me to get my own website now 😉
Your style is really unique in comparison to other folks I have read stuff from. Many thanks for posting when you have the opportunity, Guess I will just bookmark this blog.
Way cool! Some extremely valid points! I appreciate you penning this write-up and the rest of the website is also very good.
It’s nearly impossible to find educated people on this subject, but you seem like you know what you’re talking about! Thanks
Aw, this was a really nice post. Taking a few minutes and actual effort to generate a superb article… but what can I say… I hesitate a whole lot and never seem to get nearly anything done.
bookmarked!!, I really like your site!
I want to to thank you for this very good read!! I certainly loved every little bit of it. I have got you bookmarked to look at new things you post…
May I just say what a relief to uncover an individual who really knows what they are talking about online. You certainly understand how to bring an issue to light and make it important. More and more people ought to check this out and understand this side of the story. I was surprised you are not more popular given that you certainly have the gift.
I really love your blog.. Excellent colors & theme. Did you create this web site yourself? Please reply back as I’m planning to create my own personal website and want to learn where you got this from or exactly what the theme is named. Kudos!
Hello there! I simply would like to give you a huge thumbs up for the great information you have right here on this post. I will be coming back to your blog for more soon.
This blog was… how do you say it? Relevant!! Finally I’ve found something which helped me. Appreciate it.
The very next time I read a blog, I hope that it won’t fail me just as much as this particular one. After all, I know it was my choice to read through, nonetheless I actually thought you would probably have something interesting to say. All I hear is a bunch of whining about something that you can fix if you weren’t too busy looking for attention.
Spot on with this write-up, I truly believe this web site needs much more attention. I’ll probably be returning to read through more, thanks for the info!
After looking at a few of the blog articles on your blog, I truly appreciate your technique of writing a blog. I book marked it to my bookmark webpage list and will be checking back in the near future. Please check out my web site as well and tell me what you think.
Oh my goodness! Incredible article dude! Thank you so much, However I am going through difficulties with your RSS. I don’t understand the reason why I cannot subscribe to it. Is there anybody having identical RSS issues? Anyone that knows the solution can you kindly respond? Thanx!!
Greetings! Very useful advice within this article! It’s the little changes that will make the greatest changes. Thanks a lot for sharing!
After checking out a number of the articles on your web page, I really like your way of writing a blog. I book marked it to my bookmark site list and will be checking back soon. Please visit my web site as well and tell me how you feel.
Way cool! Some extremely valid points! I appreciate you penning this article and also the rest of the site is really good.
I couldn’t refrain from commenting. Perfectly written!
Your style is very unique in comparison to other folks I have read stuff from. Many thanks for posting when you have the opportunity, Guess I will just bookmark this blog.
Everyone loves it when individuals get together and share ideas. Great blog, continue the good work!
Oh my goodness! Awesome article dude! Thank you, However I am going through problems with your RSS. I don’t understand why I am unable to join it. Is there anybody else having similar RSS problems? Anyone who knows the solution will you kindly respond? Thanx!
There’s certainly a lot to learn about this topic. I really like all the points you made.
This is a topic that is close to my heart… Thank you! Where can I find the contact details for questions?
Hi, I do think this is a great blog. I stumbledupon it 😉 I’m going to revisit yet again since i have bookmarked it. Money and freedom is the greatest way to change, may you be rich and continue to guide others.
I absolutely love your website.. Excellent colors & theme. Did you build this website yourself? Please reply back as I’m planning to create my own personal site and want to find out where you got this from or what the theme is called. Cheers.
This excellent website really has all of the information and facts I wanted about this subject and didn’t know who to ask.
Hello there! I just wish to offer you a huge thumbs up for your great info you have right here on this post. I will be coming back to your blog for more soon.
Hi there! This blog post could not be written much better! Looking at this post reminds me of my previous roommate! He continually kept talking about this. I will send this information to him. Pretty sure he’ll have a great read. I appreciate you for sharing!
Saved as a favorite, I really like your blog.
There is certainly a lot to learn about this topic. I love all of the points you have made.
After checking out a handful of the blog posts on your blog, I seriously appreciate your way of blogging. I book marked it to my bookmark webpage list and will be checking back soon. Take a look at my web site as well and tell me how you feel.
It’s hard to come by knowledgeable people in this particular topic, however, you seem like you know what you’re talking about! Thanks
Aw, this was an extremely good post. Finding the time and actual effort to produce a superb article… but what can I say… I put things off a whole lot and don’t seem to get anything done.
Way cool! Some very valid points! I appreciate you writing this post and also the rest of the site is very good.
Very wonderful info can be found on web site.
Euro travel guide
You’ve made some good points there. I looked on the web for more info about the issue and found most people will go along with your views on this web site.
I blog often and I really appreciate your content. This great article has truly peaked my interest. I will book mark your website and keep checking for new information about once per week. I opted in for your Feed too.
This is a topic which is near to my heart… Cheers! Where can I find the contact details for questions?
Good post. I learn something totally new and challenging on blogs I stumbleupon every day. It’s always interesting to read articles from other writers and practice a little something from their web sites.
This web site definitely has all the info I wanted about this subject and didn’t know who to ask.
Oh my goodness! Awesome article dude! Thanks, However I am encountering problems with your RSS. I don’t understand the reason why I can’t subscribe to it. Is there anyone else getting similar RSS problems? Anyone who knows the answer can you kindly respond? Thanks!
I couldn’t refrain from commenting. Exceptionally well written!
I need to to thank you for this very good read!! I definitely loved every bit of it. I have got you book-marked to look at new things you post…
This website really has all the information and facts I wanted concerning this subject and didn’t know who to ask.
Having read this I believed it was rather informative. I appreciate you finding the time and energy to put this information together. I once again find myself spending a significant amount of time both reading and leaving comments. But so what, it was still worthwhile!
An impressive share! I’ve just forwarded this onto a coworker who was doing a little homework on this. And he in fact ordered me dinner simply because I found it for him… lol. So let me reword this…. Thanks for the meal!! But yeah, thanks for spending some time to discuss this matter here on your internet site.
I need to to thank you for this excellent read!! I absolutely loved every little bit of it. I’ve got you book marked to check out new stuff you post…
You made some really good points there. I checked on the internet to find out more about the issue and found most people will go along with your views on this site.
You’re so interesting! I don’t think I’ve read through anything like this before. So great to discover another person with unique thoughts on this subject matter. Seriously.. thank you for starting this up. This website is something that is required on the web, someone with a bit of originality.
Your style is unique compared to other people I’ve read stuff from. I appreciate you for posting when you have the opportunity, Guess I will just bookmark this web site.
When I initially left a comment I seem to have clicked the -Notify me when new comments are added- checkbox and now whenever a comment is added I get four emails with the same comment. Is there a way you are able to remove me from that service? Thanks a lot.
After I initially left a comment I appear to have clicked on the -Notify me when new comments are added- checkbox and from now on each time a comment is added I get 4 emails with the exact same comment. Is there a way you are able to remove me from that service? Many thanks.
You’ve made some really good points there. I looked on the net to learn more about the issue and found most individuals will go along with your views on this web site.
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me. phieuguige-grab-bat-net
What’s up, future millionaires? Charles here, your captain on this journey to the treasure island of affiliate marketing. Ever dreamt of making $1,000 a day without breaking a sweat? Well, pinch yourself, since you’re not dreaming! Grab your eye spot and your sense of experience, and let’s cruise the high seas of chance. All aboard the earnings ship!
Howdy! I could have sworn I’ve visited this site before but after browsing through some of the articles I realized it’s new to me. Anyhow, I’m definitely happy I discovered it and I’ll be bookmarking it and checking back often!
Hey! I’m Charles, and if you’re tired of the 9-to-5 grind and believe office coffee tastes like misery, I’ve got good news for you. Welcome to the 1K a Day System, where we switch coffee for money circulation and desks for monetary self-reliance. Are you prepared to trade in your tie for a ticket to flexibility? Let’s turbocharge your profits and have some fun along the way!
There is certainly a lot to find out about this topic. I like all of the points you made.
Hello there! Just popping in to express my appreciation for your amazing blog. Your insights on affiliate marketing are priceless. Making money from home has never been easier with affiliate promotion. It’s a wonderful way to earn additional income by promoting goods or services you believe in. Your blog provides a wealth of knowledge for anyone exploring making money from home. Keep on the excellent work!
Hi there! Just felt like dropping by to praise your awesome blog. Your insights on affiliate marketing are genuinely commendable. Making money from home has never been more achievable with affiliate promotion. It’s all about leveraging your internet presence and marketing items or services that resonate with your audience. Your blog is a valuable resource for anyone curious about making money from home. Keep doing the fantastic work!
Hi there! Just wanted to pop by and say how I appreciate your blog. Your guidance on affiliate marketing is on point. Earning an income from home is a goal for many, and affiliate marketing makes it achievable. By leveraging your internet presence and promoting products you believe in, you can create a steady stream of income. It’s all about discovering the ideal market and audience. Your blog serves as a treasured resource for those looking to dive into the world of affiliate marketing. Keep bright!
Hi, There’s no doubt that your website could possibly be having web browser compatibility issues. Whenever I look at your site in Safari, it looks fine however, when opening in Internet Explorer, it’s got some overlapping issues. I merely wanted to give you a quick heads up! Apart from that, fantastic site!