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从寻找意向客户到最终成交,整个流程就像一个漏斗模型,为了获得足够的有效结果,往往面临着极大的数据筛查工作。1000人中,可能有20位对产品感兴趣,通过双方的不断了解,邀约到10位上门,最终可能仅有5人成交。AI电话机器人的加入可以减轻客服的工作压力,通过替代人工拨打电话,1个机器人可替代6个客服进行通话,节省人力成本,判别客户意向,以便电话客服及时跟进,提高产出比。
3.AI销冠话术,保持工作热情
智能电话机器人录入销冠话术,不知疲倦,时刻以最佳的服务状态对话客户,日呼出1000通电话,相当于5个成熟客户,有效提高效率。让人工客服集中精力做好后端转化的精细化运营,有效提升用户体验,提高营销转化率。
小文智能自主研发的先进的人机对话技术,将AI语音技术植入业务场景,打造全新营销型智能电话机器人客服帮助初筛客户,支持AI+人工协作,有效降低人力成本达80%,让人工客服有更多的精力来跟进重要客户,提升业绩。
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