科学技术的迅速发展让许多“懒人”幻想变成了事实,越来越多的人工智能产品发明取代甚至可以完全取代日常生活中的工作。例如在电销行业,不少企业选择AI电话机器人来进行外呼工作。企业不需要花费大量的人力成本,只要与AI电话机器人的企业合作,就可以将机器人投入到相对应的工位上。AI电话机器人带来的便利有哪些?AI电话机器人是不会感到疲劳,只需考虑机器人能承受的工作时长,从而设定时间,就可以在这个时间内持续工作,为企业创造价值。
AI电话机器人是什么?AI电话营销机器人可以简单的理解为自动打电话的机器人,就是可以替代电销行业的销售人员手动拨打电话的工具。智能电话机器人支持海量号码手动一键上传并自动外呼上传的号码,呼叫过程全程录音有保障,用户可以根据录音内容判断AI电话机器人语音识别的智能度。
AI电话机器人效果怎么样?首先说说电销行业,电销行业主要工作大概就是根据手中已有的客户,向外手动的拨号。这样下来一天大概就只能拨打300通左右,这还是做得时间较久的。如果你初入销售行业,可能一天只有200通左右,还需要从中筛选出意向客户,这样浪费的大量的时间,工作量大,工作完成度不高,可能会对自己产生怀疑从而失去信心导致离职。
然而,使用AI电话机器人的话,它单个每日通话量就可达1000通左右,且线路稳定,接通率可达60%。AI电话机器人能在对话过程中根据关键词库里的信息,确定客户的意向程度,并划分ABCDE…等多种类别,其意向程度是从高到低划分的,后续只需要销售人员跟进意向高的分类就可以,大大减轻的人工销售的工作量,也提升了优质客户的服务质量。
另外,智能电销机器人系统是内置CRM(客户管理)系统的,在这个系统里你可以查看客户姓名、客户号码、意向等级、客户意愿、每一次的跟进时间。在列表里还有操作一栏,用户可以在里面查看详情、通话记录、跟进记录等,十分方便用户来管理客户。用户就不需要在日常中手工拨打找到意向客户后再用各种方法标记意向客户,减少了潜在客户的丢失。
智能电销机器人的主要作用是辅助电话销售人员拨打电话和筛选意向客户。使用的用户就只需坐等跟进电销智能机器人筛选出的用户,效果就在于节省了大量的时间和精力,操作直观而又简单,人工销售只需针对性的跟进意向客户即可,大大提升了工作效率。
电销机器人外呼系统需要多少钱呢?智能外呼机器人包含哪些费用?智能外呼机器人一般都是免费试用和免费安装的,主要是月租费用,一般一个智能语音机器人月租在两三千左右,外呼量和智能度都是影响价格的因素。考虑智能度和性价比等因素,可以选择小文智能电话机器人。小文智能电话机器人外呼效率高、功能强大,一天外呼1000通电话相当于5个电销员工的工作量,相较于月均五六千,且需要社保和各项福利的电话销售员工肯定是值得的。
在人机对话领域,小文智能深耕多年,帮助2000+企业持续增值客户服务、提升客户价值,是更合适外呼企业的合作伙伴。
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